Reference

spade 88 Privacy Policy For Indonesia

Our Privacy Policy explains how spade 88 handles the details connected with your account, mobile browser access and wallet activity.

Account data explainedWallet records coveredCookie choices includedAccess requests supported
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PRIVACY HELP

Wallet Status And Privacy Support

A clear contact route helps you ask about personal data without explaining your request in several places. Start with the support path linked from account access or the cashier area, then include your registered phone number and the wallet reference connected with your question. We use those details to locate the right record, while you should remove passwords and one-time codes before sending any message.

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Account privacy request

Use the support path beside account access to ask for a copy, correction or removal request. Include your registered phone number so we can confirm which account record you mean.

Wallet record question

For DANA, OVO, GoPay or QRIS records, attach the payment reference and date rather than a password. We can use the receipt trail to check what data is linked to the entry.

Security concern

If your phone, login details or account messages look unfamiliar, contact us through the same support route and change your sign-in details. Never send a one-time code in a message.

DATA CONTROLS

How We Handle Account Privacy

We separate ordinary account use from requests that need an identity check, so a privacy change is not made from an unverified message.

Account details

We may hold your phone number, sign-in details and verification status to provide account access and respond to account requests. We use the details for the stated account purpose rather than asking for unrelated personal records.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account entry can create a reference record. We use that reference to match wallet status, receipts and support questions without requesting your wallet password.

Cookies and browsers

Cookies can remember session settings and help keep a mobile browser or desktop browser connected to the right account. You can manage browser cookie controls, though changing them may affect sign-in continuity.

Account security

Phone verification may be requested before account access, personal data changes or a copy request. Keep your phone, password and one-time codes private; our support route does not need your one-time code.

Retention approach

We retain account, wallet and support records only for the period needed for account operation, security checks, dispute handling and legal duties. The applicable period can depend on local law and the record type.

Your change request

Ask to access, correct or clarify your personal data through support linked near account access. State the requested change and provide your registered phone number; we may verify ownership before responding.

Privacy Policy Answers For Your Account

These questions cover the points Indonesian customers usually check before opening an account or connecting a wallet. Each answer relates to our Privacy Policy, from phone verification and cookies to payment references and requests made through the support path. If your question concerns a particular record, include its date and reference so we can locate the relevant entry.

It covers account details, phone verification, browser cookies, wallet references, support messages and security records connected with your use of the website. It also explains requests for access, correction and clarification.

DANA and QRIS activity can create payment references, receipt details and status records. We use those records to match an account question or pending wallet entry without asking you to reveal a wallet password.

Yes. Use the support route linked near account access, state that you want a data copy, and provide your registered phone number. We may complete a phone verification step before releasing account-specific details.

Cookies can preserve a session and selected settings when you use the mobile browser path. Your browser controls can remove or restrict them, but sign-in continuity and some account functions may then change.

Retention depends on the type of record and the period needed for account operation, security checks, disputes or legal duties. The applicable period can also depend on local law, so ask support about a specific entry.

Send a correction request through the account support path and identify the field that needs changing. Include your registered phone number, but do not send a password or one-time code with the request.

Yes. Account access and data handling can depend on local law and the region connected with your request. Where local law permits, we apply the process described here and explain any required variation.